Widerrufsrecht

Returns & exchanges

We want you to love your jersey. If something isn't right, you can return or exchange it within 30 days of delivery.

Eligibility

• Items must be unworn, unwashed and in their original condition and packaging.
• Personalized items (custom name or number) can only be returned if they arrive damaged, defective or incorrect.

How to start a return

Email hello@bluelock.gg with your order number and the item you'd like to return or exchange. We'll reply with instructions and the return address. Returns sent without contacting us first can't be accepted.

Return shipping

Return shipping costs are paid by the customer, unless the item arrived damaged, defective or incorrect. Original shipping fees are non-refundable.

Exchanges

Need a different size? Start an exchange the same way and we'll send the new size once your return is on its way.

Damaged or wrong items

Please contact us within 7 days of delivery with your order number and a photo of the item, and we'll make it right.

Refunds

Once we receive and inspect your return, we'll email you and refund the original payment method within 5 business days. Your bank may take a few more days to post it.

Discounted orders

If you return an item from an order that used a discount (such as the Jersey + Shorts Deal or a discount code), the refund is the amount you actually paid for that item after the discount.